The Sun Redesign: An Update

2:21 PM, October 18, 2005

MD_TS1020t.jpg

Monty Cook, Baltimore Sun deputy managing editor/presentation & news editing, sends along this update on the Sun's redesign:

In the first two weeks after the launch, The Sun signed up more than 600 new subscribers as a result of a direct mail piece on the redesign to non-subscribers in the area. We are still tracking and hope to reach 1,000 new subscribers by the one-month anniversary of the launch, Oct. 19.

In the month since the launch, we have had 134 cancellations.

Single-copy sales continue to track upward since the launch, between 2 and 4 percent daily year-over-year against projections.

One of our favorite new starts comes by way of a Sept. 21 e-mail from a father named Andrew: "I am impressed. Even my 9-year-old son wants to read the newspaper now. Please sign me up for a subscription!"

Our readers, by a large margin, have not only accepted the design (we took just 1,700 phone calls and emails — positive and negative — in the first month) but are reading more. And as a newspaper, that's all you can hope for in an age where declining readership among the nation's newspapers seems to be expected and accompanies a kind of gloomy pall over the industry. The Sun isn't resigned to that. We're continuing to be aggressive in the way we approach attractinig new readrers through inventive storytelling while continuing to improve the design, editing, writing and coverage of the stories readers want most.


Comments
Heads up: After you hit "post" things may be slow and you may get an error. Most likely, your comment did post. Apologies. I'm looking for a fix.

As a copy editor, I am upset about that "one-month anniversary" bit. But as a newspaper reader, I'm impressed with the redesign. It's certainly better than the Post-Dispatch's.

Posted by: Tom at October 20, 2005 11:12 AM

Good to hear an update! Sets a good precedent ... I'd love to hear one-month and one-year updates for *every* newspaper redesign.

Question about this point: "Single-copy sales continue to track upward since the launch, between 2 and 4 percent daily year-over-year against projections." What were the projections? And how much did the Sun spend on advertising the redesign?

Posted by: Dave at October 21, 2005 10:52 PM

A memo on VisEd's said the Post-Dispatch landed about 4,700 new subscriptions in the first three weeks, most of which were 26 or 52-week subs.

Posted by: J at October 23, 2005 7:58 AM

Posted by: jack3_yt at April 27, 2009 2:09 PM
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